.elementor-186 .elementor-element.elementor-element-f728cfc{--display:flex;--min-height:400px;--flex-direction:column;--container-widget-width:calc( ( 1 - var( --container-widget-flex-grow ) ) * 100% );--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--justify-content:center;--align-items:center;--overlay-opacity:0.66;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-186 .elementor-element.elementor-element-f728cfc:not(.elementor-motion-effects-element-type-background), .elementor-186 .elementor-element.elementor-element-f728cfc > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url("https://utilitycontract.mirtraders.com/wp-content/uploads/2026/03/Complaints-Handling-Procedure-bg.jpg");background-position:center center;background-repeat:no-repeat;background-size:cover;}.elementor-186 .elementor-element.elementor-element-f728cfc::before, .elementor-186 .elementor-element.elementor-element-f728cfc > .elementor-background-video-container::before, .elementor-186 .elementor-element.elementor-element-f728cfc > .e-con-inner > .elementor-background-video-container::before, .elementor-186 .elementor-element.elementor-element-f728cfc > .elementor-background-slideshow::before, .elementor-186 .elementor-element.elementor-element-f728cfc > .e-con-inner > .elementor-background-slideshow::before, .elementor-186 .elementor-element.elementor-element-f728cfc > .elementor-motion-effects-container > .elementor-motion-effects-layer::before{background-color:var( --e-global-color-b558a2b );--background-overlay:'';}.elementor-widget-heading .elementor-heading-title{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-weight:var( --e-global-typography-primary-font-weight );line-height:var( --e-global-typography-primary-line-height );color:var( --e-global-color-primary );}.elementor-186 .elementor-element.elementor-element-96b9eb1{margin:0% 10% calc(var(--kit-widget-spacing, 0px) + 0%) 10%;text-align:center;}.elementor-186 .elementor-element.elementor-element-96b9eb1 .elementor-heading-title{color:var( --e-global-color-6573e0c );}.elementor-widget-text-editor{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );line-height:var( --e-global-typography-text-line-height );color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-186 .elementor-element.elementor-element-1c4e7c1{font-family:"Roboto", Sans-serif;font-size:20px;font-weight:500;color:var( --e-global-color-6573e0c );}.elementor-186 .elementor-element.elementor-element-1c4e7c1 p{margin-block-end:0px;}.elementor-186 .elementor-element.elementor-element-5a01517{--display:flex;--flex-direction:row;--container-widget-width:initial;--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--gap:0px 60px;--row-gap:0px;--column-gap:60px;--padding-top:80px;--padding-bottom:80px;--padding-left:0px;--padding-right:0px;}.elementor-186 .elementor-element.elementor-element-1db48df{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-186 .elementor-element.elementor-element-81cc13d .elementor-heading-title{color:var( --e-global-color-2a0a723 );}.elementor-186 .elementor-element.elementor-element-1968013 p{margin-block-end:0px;}.elementor-widget-icon-list .elementor-icon-list-item:not(:last-child):after{border-color:var( --e-global-color-text );}.elementor-widget-icon-list .elementor-icon-list-icon i{color:var( --e-global-color-primary );}.elementor-widget-icon-list .elementor-icon-list-icon svg{fill:var( --e-global-color-primary );}.elementor-widget-icon-list .elementor-icon-list-item > .elementor-icon-list-text, .elementor-widget-icon-list .elementor-icon-list-item > a{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );line-height:var( --e-global-typography-text-line-height );}.elementor-widget-icon-list .elementor-icon-list-text{color:var( --e-global-color-secondary );}.elementor-186 .elementor-element.elementor-element-8ad1ea0 .elementor-icon-list-icon i{color:var( --e-global-color-primary );transition:color 0.3s;}.elementor-186 .elementor-element.elementor-element-8ad1ea0 .elementor-icon-list-icon svg{fill:var( --e-global-color-primary );transition:fill 0.3s;}.elementor-186 .elementor-element.elementor-element-8ad1ea0{--e-icon-list-icon-size:15px;--icon-vertical-offset:0px;}.elementor-186 .elementor-element.elementor-element-8ad1ea0 .elementor-icon-list-text{color:var( --e-global-color-text );transition:color 0.3s;}.elementor-186 .elementor-element.elementor-element-3e3d5c4 p{margin-block-end:0px;}.elementor-186 .elementor-element.elementor-element-97ddb70{--display:flex;--flex-direction:column;--container-widget-width:calc( ( 1 - var( --container-widget-flex-grow ) ) * 100% );--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--align-items:center;--padding-top:80px;--padding-bottom:80px;--padding-left:0px;--padding-right:0px;}.elementor-186 .elementor-element.elementor-element-97ddb70:not(.elementor-motion-effects-element-type-background), .elementor-186 .elementor-element.elementor-element-97ddb70 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:var( --e-global-color-36a333f );}.elementor-186 .elementor-element.elementor-element-96c4ea2{text-align:center;}.elementor-186 .elementor-element.elementor-element-96c4ea2 .elementor-heading-title{color:var( --e-global-color-2a0a723 );}.elementor-186 .elementor-element.elementor-element-18eebf8{margin:0% 20% calc(var(--kit-widget-spacing, 0px) + 0%) 20%;text-align:center;}.elementor-186 .elementor-element.elementor-element-18eebf8 p{margin-block-end:0px;}.elementor-186 .elementor-element.elementor-element-5c26dae{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );line-height:var( --e-global-typography-text-line-height );}.elementor-186 .elementor-element.elementor-element-5c26dae p{margin-block-end:0px;}.elementor-186 .elementor-element.elementor-element-dcf1f3a{--display:flex;--flex-direction:row;--container-widget-width:initial;--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--border-radius:10px 10px 10px 10px;box-shadow:0px 0px 10px 0px rgba(0, 0, 0, 0.05);--padding-top:30px;--padding-bottom:30px;--padding-left:30px;--padding-right:30px;}.elementor-186 .elementor-element.elementor-element-dcf1f3a:not(.elementor-motion-effects-element-type-background), .elementor-186 .elementor-element.elementor-element-dcf1f3a > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:var( --e-global-color-6573e0c );}.elementor-widget-icon-box.elementor-view-stacked .elementor-icon{background-color:var( --e-global-color-primary );}.elementor-widget-icon-box.elementor-view-framed .elementor-icon, .elementor-widget-icon-box.elementor-view-default .elementor-icon{fill:var( --e-global-color-primary );color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-widget-icon-box .elementor-icon-box-title, .elementor-widget-icon-box .elementor-icon-box-title a{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-weight:var( --e-global-typography-primary-font-weight );line-height:var( --e-global-typography-primary-line-height );}.elementor-widget-icon-box .elementor-icon-box-title{color:var( --e-global-color-primary );}.elementor-widget-icon-box:has(:hover) .elementor-icon-box-title, .elementor-widget-icon-box:has(:focus) .elementor-icon-box-title{color:var( --e-global-color-primary );}.elementor-widget-icon-box .elementor-icon-box-description{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );line-height:var( --e-global-typography-text-line-height );color:var( --e-global-color-text );}.elementor-186 .elementor-element.elementor-element-5fe2b4e{width:var( --container-widget-width, 32% );max-width:32%;--container-widget-width:32%;--container-widget-flex-grow:0;}.elementor-186 .elementor-element.elementor-element-5fe2b4e .elementor-icon-box-wrapper{align-items:center;gap:15px;}.elementor-186 .elementor-element.elementor-element-5fe2b4e.elementor-view-framed .elementor-icon{background-color:var( --e-global-color-6573e0c );}.elementor-186 .elementor-element.elementor-element-5fe2b4e.elementor-view-stacked .elementor-icon{fill:var( --e-global-color-6573e0c );color:var( --e-global-color-6573e0c );}.elementor-186 .elementor-element.elementor-element-5fe2b4e.elementor-view-stacked:has(:hover) .elementor-icon, .elementor-186 .elementor-element.elementor-element-5fe2b4e.elementor-view-stacked:has(:focus) .elementor-icon{background-color:var( --e-global-color-accent );fill:var( --e-global-color-6573e0c );color:var( --e-global-color-6573e0c );}.elementor-186 .elementor-element.elementor-element-5fe2b4e.elementor-view-framed:has(:hover) .elementor-icon, .elementor-186 .elementor-element.elementor-element-5fe2b4e.elementor-view-default:has(:hover) .elementor-icon, .elementor-186 .elementor-element.elementor-element-5fe2b4e.elementor-view-framed:has(:focus) .elementor-icon, .elementor-186 .elementor-element.elementor-element-5fe2b4e.elementor-view-default:has(:focus) .elementor-icon{fill:var( --e-global-color-accent );color:var( --e-global-color-accent );border-color:var( --e-global-color-accent );}.elementor-186 .elementor-element.elementor-element-5fe2b4e.elementor-view-framed:has(:hover) .elementor-icon, .elementor-186 .elementor-element.elementor-element-5fe2b4e.elementor-view-framed:has(:focus) .elementor-icon{background-color:var( --e-global-color-6573e0c );}.elementor-186 .elementor-element.elementor-element-5fe2b4e .elementor-icon{font-size:36px;}.elementor-186 .elementor-element.elementor-element-5fe2b4e .elementor-icon-box-title, .elementor-186 .elementor-element.elementor-element-5fe2b4e .elementor-icon-box-title a{font-family:"Montserrat", Sans-serif;font-weight:700;line-height:0.5em;}.elementor-186 .elementor-element.elementor-element-5fe2b4e .elementor-icon-box-title{color:var( --e-global-color-2a0a723 );}.elementor-186 .elementor-element.elementor-element-5fe2b4e:has(:hover) .elementor-icon-box-title, .elementor-186 .elementor-element.elementor-element-5fe2b4e:has(:focus) .elementor-icon-box-title{color:var( --e-global-color-2a0a723 );}.elementor-186 .elementor-element.elementor-element-5fe2b4e .elementor-icon-box-description{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );line-height:var( --e-global-typography-text-line-height );}.elementor-186 .elementor-element.elementor-element-8e4fa5e{width:var( --container-widget-width, 32% );max-width:32%;--container-widget-width:32%;--container-widget-flex-grow:0;}.elementor-186 .elementor-element.elementor-element-8e4fa5e .elementor-icon-box-wrapper{align-items:center;gap:15px;}.elementor-186 .elementor-element.elementor-element-8e4fa5e.elementor-view-framed .elementor-icon{background-color:var( --e-global-color-6573e0c );}.elementor-186 .elementor-element.elementor-element-8e4fa5e.elementor-view-stacked .elementor-icon{fill:var( --e-global-color-6573e0c );color:var( --e-global-color-6573e0c );}.elementor-186 .elementor-element.elementor-element-8e4fa5e.elementor-view-stacked:has(:hover) .elementor-icon, .elementor-186 .elementor-element.elementor-element-8e4fa5e.elementor-view-stacked:has(:focus) .elementor-icon{background-color:var( --e-global-color-accent );fill:var( --e-global-color-6573e0c );color:var( --e-global-color-6573e0c );}.elementor-186 .elementor-element.elementor-element-8e4fa5e.elementor-view-framed:has(:hover) .elementor-icon, .elementor-186 .elementor-element.elementor-element-8e4fa5e.elementor-view-default:has(:hover) .elementor-icon, .elementor-186 .elementor-element.elementor-element-8e4fa5e.elementor-view-framed:has(:focus) .elementor-icon, .elementor-186 .elementor-element.elementor-element-8e4fa5e.elementor-view-default:has(:focus) .elementor-icon{fill:var( --e-global-color-accent );color:var( --e-global-color-accent );border-color:var( --e-global-color-accent );}.elementor-186 .elementor-element.elementor-element-8e4fa5e.elementor-view-framed:has(:hover) .elementor-icon, .elementor-186 .elementor-element.elementor-element-8e4fa5e.elementor-view-framed:has(:focus) .elementor-icon{background-color:var( --e-global-color-6573e0c );}.elementor-186 .elementor-element.elementor-element-8e4fa5e .elementor-icon{font-size:36px;}.elementor-186 .elementor-element.elementor-element-8e4fa5e .elementor-icon-box-title, .elementor-186 .elementor-element.elementor-element-8e4fa5e .elementor-icon-box-title a{font-family:"Montserrat", Sans-serif;font-weight:700;line-height:0.5em;}.elementor-186 .elementor-element.elementor-element-8e4fa5e .elementor-icon-box-title{color:var( --e-global-color-2a0a723 );}.elementor-186 .elementor-element.elementor-element-8e4fa5e:has(:hover) .elementor-icon-box-title, .elementor-186 .elementor-element.elementor-element-8e4fa5e:has(:focus) .elementor-icon-box-title{color:var( --e-global-color-2a0a723 );}.elementor-186 .elementor-element.elementor-element-8e4fa5e .elementor-icon-box-description{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );line-height:var( --e-global-typography-text-line-height );}.elementor-186 .elementor-element.elementor-element-b2d146e{width:var( --container-widget-width, 32% );max-width:32%;--container-widget-width:32%;--container-widget-flex-grow:0;}.elementor-186 .elementor-element.elementor-element-b2d146e .elementor-icon-box-wrapper{align-items:center;gap:15px;}.elementor-186 .elementor-element.elementor-element-b2d146e.elementor-view-framed .elementor-icon{background-color:var( --e-global-color-6573e0c );}.elementor-186 .elementor-element.elementor-element-b2d146e.elementor-view-stacked .elementor-icon{fill:var( --e-global-color-6573e0c );color:var( --e-global-color-6573e0c );}.elementor-186 .elementor-element.elementor-element-b2d146e.elementor-view-stacked:has(:hover) .elementor-icon, .elementor-186 .elementor-element.elementor-element-b2d146e.elementor-view-stacked:has(:focus) .elementor-icon{background-color:var( --e-global-color-accent );fill:var( --e-global-color-6573e0c );color:var( --e-global-color-6573e0c );}.elementor-186 .elementor-element.elementor-element-b2d146e.elementor-view-framed:has(:hover) .elementor-icon, .elementor-186 .elementor-element.elementor-element-b2d146e.elementor-view-default:has(:hover) .elementor-icon, .elementor-186 .elementor-element.elementor-element-b2d146e.elementor-view-framed:has(:focus) .elementor-icon, .elementor-186 .elementor-element.elementor-element-b2d146e.elementor-view-default:has(:focus) .elementor-icon{fill:var( --e-global-color-accent );color:var( --e-global-color-accent );border-color:var( --e-global-color-accent );}.elementor-186 .elementor-element.elementor-element-b2d146e.elementor-view-framed:has(:hover) .elementor-icon, .elementor-186 .elementor-element.elementor-element-b2d146e.elementor-view-framed:has(:focus) .elementor-icon{background-color:var( --e-global-color-6573e0c );}.elementor-186 .elementor-element.elementor-element-b2d146e .elementor-icon{font-size:36px;}.elementor-186 .elementor-element.elementor-element-b2d146e .elementor-icon-box-title, .elementor-186 .elementor-element.elementor-element-b2d146e .elementor-icon-box-title a{font-family:"Montserrat", Sans-serif;font-weight:700;line-height:0.5em;}.elementor-186 .elementor-element.elementor-element-b2d146e .elementor-icon-box-title{color:var( --e-global-color-2a0a723 );}.elementor-186 .elementor-element.elementor-element-b2d146e:has(:hover) .elementor-icon-box-title, .elementor-186 .elementor-element.elementor-element-b2d146e:has(:focus) .elementor-icon-box-title{color:var( --e-global-color-2a0a723 );}.elementor-186 .elementor-element.elementor-element-b2d146e .elementor-icon-box-description{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );line-height:var( --e-global-typography-text-line-height );}.elementor-186 .elementor-element.elementor-element-241b4c4{--display:flex;--flex-direction:column;--container-widget-width:calc( ( 1 - var( --container-widget-flex-grow ) ) * 100% 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.elementor-element.elementor-element-681bac7:not(.elementor-motion-effects-element-type-background), .elementor-186 .elementor-element.elementor-element-681bac7 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:var( --e-global-color-36a333f );}.elementor-186 .elementor-element.elementor-element-ed60624 .elementor-heading-title{color:var( --e-global-color-accent );}.elementor-186 .elementor-element.elementor-element-993b609 .elementor-heading-title{color:var( --e-global-color-2a0a723 );}.elementor-186 .elementor-element.elementor-element-36d808d{--display:flex;--border-radius:10px 10px 10px 10px;--padding-top:30px;--padding-bottom:30px;--padding-left:30px;--padding-right:30px;}.elementor-186 .elementor-element.elementor-element-36d808d:not(.elementor-motion-effects-element-type-background), .elementor-186 .elementor-element.elementor-element-36d808d > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:var( --e-global-color-36a333f );}.elementor-186 .elementor-element.elementor-element-8f190f2 .elementor-heading-title{color:var( --e-global-color-accent );}.elementor-186 .elementor-element.elementor-element-8da17e5 .elementor-heading-title{color:var( --e-global-color-2a0a723 );}.elementor-186 .elementor-element.elementor-element-e4f3120{--display:flex;--border-radius:10px 10px 10px 10px;--padding-top:30px;--padding-bottom:30px;--padding-left:30px;--padding-right:30px;}.elementor-186 .elementor-element.elementor-element-e4f3120:not(.elementor-motion-effects-element-type-background), .elementor-186 .elementor-element.elementor-element-e4f3120 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:var( --e-global-color-36a333f );}.elementor-186 .elementor-element.elementor-element-733470b .elementor-heading-title{color:var( --e-global-color-accent );}.elementor-186 .elementor-element.elementor-element-76c0fdd .elementor-heading-title{color:var( --e-global-color-2a0a723 );}.elementor-186 .elementor-element.elementor-element-e833d65{--display:flex;--flex-direction:row;--container-widget-width:initial;--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--gap:0px 60px;--row-gap:0px;--column-gap:60px;--padding-top:80px;--padding-bottom:80px;--padding-left:0px;--padding-right:0px;}.elementor-186 .elementor-element.elementor-element-e833d65:not(.elementor-motion-effects-element-type-background), .elementor-186 .elementor-element.elementor-element-e833d65 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:var( --e-global-color-36a333f );}.elementor-186 .elementor-element.elementor-element-b4c3bc0{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--justify-content:center;--border-radius:20px 20px 20px 20px;--padding-top:30px;--padding-bottom:30px;--padding-left:30px;--padding-right:30px;}.elementor-186 .elementor-element.elementor-element-b4c3bc0:not(.elementor-motion-effects-element-type-background), .elementor-186 .elementor-element.elementor-element-b4c3bc0 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:var( --e-global-color-primary );}.elementor-186 .elementor-element.elementor-element-739bc4b .elementor-heading-title{color:var( --e-global-color-6573e0c );}.elementor-186 .elementor-element.elementor-element-fb498e1{color:var( --e-global-color-6573e0c );}.elementor-186 .elementor-element.elementor-element-65205b8{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-186 .elementor-element.elementor-element-1c82dad .elementor-heading-title{color:var( --e-global-color-2a0a723 );}.elementor-186 .elementor-element.elementor-element-0717f55 p{margin-block-end:0px;}.elementor-186 .elementor-element.elementor-element-22ead86{--display:flex;--flex-direction:row;--container-widget-width:initial;--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--gap:0px 0px;--row-gap:0px;--column-gap:0px;--overlay-opacity:0.5;--padding-top:80px;--padding-bottom:80px;--padding-left:0px;--padding-right:0px;}.elementor-186 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.elementor-button{background-color:var( --e-global-color-accent );font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-weight:var( --e-global-typography-accent-font-weight );}.elementor-186 .elementor-element.elementor-element-5385531 .elementor-button{background-color:var( --e-global-color-secondary );}.elementor-186 .elementor-element.elementor-element-5385531 .elementor-button:hover, .elementor-186 .elementor-element.elementor-element-5385531 .elementor-button:focus{background-color:var( --e-global-color-accent );}@media(min-width:768px){.elementor-186 .elementor-element.elementor-element-681bac7{--width:33%;}.elementor-186 .elementor-element.elementor-element-36d808d{--width:33%;}.elementor-186 .elementor-element.elementor-element-e4f3120{--width:33%;}.elementor-186 .elementor-element.elementor-element-b4c3bc0{--width:30%;}.elementor-186 .elementor-element.elementor-element-65205b8{--width:70%;}.elementor-186 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